The Vancouver Bandits, a professional basketball team and one of the original six teams in the Canadian Elite Basketball League (CEBL) have experienced significant growth and transformation since their inception. Established as the Fraser Valley Bandits in 2019, they later rebranded to the Vancouver Bandits.
In 2022, they relocated to the Langley Events Center, facing a pivotal challenge: transitioning their current ticketing system with Ticketmaster to a new partner, Showpass.
At first, the thought of switching from Ticketmaster to Showpass felt like stepping into the unknown. But the team at Showpass were right there with the Bandits, offering around-the-clock support and making sure everything went off without a hitch. In no time, everyone was on board and ready to roll.
“Showpass from the start has been very personable, hands-on, and available. They are willing to adapt and evolve their product based on our feedback. This collaborative approach excites us for the future with Showpass.” - Dylan Kular, Bandits President
The real game-changer? Showpass’ Branded Sponsorship Portals and Group Sales. With Group Sales, the Bandits could assign sponsors and partners as distributors, allowing third parties to allocate tickets, products, and memberships on their behalf.
Distributors could transfer tickets individually or in bulk, and customers could return and transfer tickets just as if they were purchased directly from the sponsor, taking the workload off the Bandits. This also allowed the Bandits to create personalized, branded web pages for groups, making it super easy for tickets to be purchased.
Managing Group Sales for sponsors, partners, and large groups can be a headache for any event organizer. That's why Showpass’ Group Sales & Distribution Portal was designed to digitize and streamline the entire ticket distribution process.
This was a game-changer. The Group Sales feature allowed the Bandits to effortlessly manage large ticket orders with their partners, making it easier for families and friends to attend games. It wasn’t just about selling tickets; it was about creating a smooth, trustworthy experience for partners, sponsors, and fans.
Showpass did not just stop at Group Sales, though. They had all sorts of ticketing options to fit any fan's needs. Season Ticket Packages? Check. Flex Packs so you can pick and choose games? Double check. Fans loved the freedom to create their perfect game packs.
Advanced features like robust ticket scanning and venue access control ensured a smooth entry process on game days. The Showpass platform also facilitated merchandise and add-on sales during ticket purchases, opening up additional revenue before the games even started.
The switch to a new event partner does not always have to cause headaches, sometimes it just makes sense. From the ease of managing Group Sales to the user-friendly interface, the Bandits have taken their fan experience to the next level.
Here’s to many more thrilling seasons ahead for the Vancouver Bandits and their incredible fans.
Want to learn more about Showpass? Chat with our team!
